Monitoring - Call data has been restored to all affected customers. We will continue to monitor this incident over the next couple of days
Sep 16, 2025 - 10:33 CDT
Update - Our development team was able to resolve the issue, and we are currently reprocessing call data for customers impacted by the outage. We expect missing call data will be restored in the next 12-18 hours.
Sep 15, 2025 - 14:00 CDT
Identified - We are currently investigating the issue. We are expecting a resolution to the issue later on today.
Sep 15, 2025 - 13:22 CDT
Commercial - my.vyopta.com
Operational
90 days ago
99.52
% uptime
Today
CPM Monitoring
?
Operational
90 days ago
99.85
% uptime
Today
CPM Analytics
?
Operational
90 days ago
98.87
% uptime
Today
Vyopta Admin Portal
?
Operational
90 days ago
99.85
% uptime
Today
Europe - eu.vyopta.com
Operational
90 days ago
99.52
% uptime
Today
CPM Analytics
Operational
90 days ago
98.87
% uptime
Today
CPM Monitoring
Operational
90 days ago
99.85
% uptime
Today
Vyopta Admin Portal
Operational
90 days ago
99.85
% uptime
Today
API Collection - Commercial - my.vyopta.com
Operational
90 days ago
100.0
% uptime
Today
API Collection - Cisco Webex
Operational
90 days ago
100.0
% uptime
Today
API Collection - Zoom
Operational
90 days ago
100.0
% uptime
Today
API Collection - Microsoft Teams
Operational
90 days ago
100.0
% uptime
Today
API Collection - Europe - eu.vyopta.com
Operational
90 days ago
100.0
% uptime
Today
API Collection - Cisco Webex
Operational
90 days ago
100.0
% uptime
Today
API Collection - Zoom
Operational
90 days ago
100.0
% uptime
Today
API Collection - Microsoft Teams
Operational
90 days ago
100.0
% uptime
Today
fr.vyopta.com
Operational
90 days ago
99.67
% uptime
Today
CPM Monitoring
Operational
90 days ago
100.0
% uptime
Today
CPM Analytics
Operational
90 days ago
99.01
% uptime
Today
Vyopta Admin Portal
Operational
90 days ago
100.0
% uptime
Today
API Collection - FedRAMP - fr.vyopta.com
Operational
90 days ago
100.0
% uptime
Today
API Collection - Cisco Webex
Operational
90 days ago
100.0
% uptime
Today
API Collection - Microsoft Teams
Operational
90 days ago
100.0
% uptime
Today
API Collection - Zoom
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Our U.S. Production Cloud will undergo performance upgrades on September 27th. We do not anticipate any downtime during this maintenance window.
If you experience difficulty accessing Vyopta during this time, please wait until the maintenance is complete before trying again. If issues persist after the maintenance window, feel free to contact Vyopta Support for assistance. Posted on
Sep 12, 2025 - 13:19 CDT
Past Incidents
Sep 18, 2025
No incidents reported today.
Sep 17, 2025
No incidents reported.
Sep 16, 2025
Unresolved incident: Missing Call Data in Tech Insights - Analytics.